Why feedback matters

“Feedback: Helpful information or criticism that is given to someone to say what can be done to improve a performance, product, etc.” – Merriam Webster

All successful products were born out of a desire to help and make life easier for others. Their creator(s) worked hard and most importantly, listened to what their audience had to say — positive and negative comments alike.

“[I]f you want to improve, you should actively seek feedback. And that feedback, if it’s more than just carping, will be constructive,” says Seth Godin. “It will clearly and generously lay out ways you can more effectively delight your customers and create a remarkable experience that leads to ever more customers.”

Never shy away from feedback. Instead, seek it every step of the way!

Read the article at http://sethgodin.typepad.com/seths_blog/2014/01/the-feedback-youve-been-waiting-for.html

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