Social listening is one of the most important things to do in social media. Without it, you wouldn’t know most of what people say about you and your company.
Unfortunately, monitoring conversations can be a hassle if you do not have the right tools. TweeDeck, HootSuite, and Hyper Alerts may be robust solutions, but what happens when you need to cover more ground?
Let me introduce you to Mention.net. The service monitors millions of sources (e.g., Facebook, Twitter, blogs, and forums) in 42 languages, and alerts you in real-time whenever your name, the name of your company, or any keyword of your choice appears anywhere.
To start using Mention, sign up for an account at https://en.mention.net. Then, create an alert and connect your social media profiles (Facebook, Twitter) to it.
Whenever you receive a notification, click the mention in your dashboard to see the source without leaving your page. You can spread the word about it directly from there as well.
Other features include:
- The ability to receive email notifications, share alerts with team members, and favorite / mark mentions as spam.
- A flagging system that brings attention to influential sources.
- A filtering functionality that learns to detect what not to deliver in your feed — based on irrelevant content like automatic Tweets and your own activity within your dashboard.
Mention.net is available as a Chrome app. You can also install it on your desktop and your smartphone. The free version allows you to receive up to 500 mentions a month, monitor three alerts, and access 30 days of archives. For more features, including statistics, an upgrade is necessary.